What's New in Multi-Vendor

Enhance your business with our latest and planned improvements
Changes in Multi-Vendor also apply to the Plus and Ultimate editions.
Changes in Multi-Vendor Plus also apply to the Ultimate edition.
Mobile Application for Vendors
Previously, we had a mobile application only for customers. However, an application can be a powerful tool for your vendors as well. That's why we have developed an app where a vendor can:

  • View the list of all his or her products.
  • View the list of orders from customers.
  • Create products easily.

Product creation in the app is easier than in the marketplace. Vendors simply select a category, choose an image, set the name, description, price, and quantity. After that, the product is ready.
Own Look and Content for Storefronts
The key feature of Multi-Vendor Ultimate lets you grow your marketplace beyond one site. You can create storefronts on different domains for different audiences.

Previously, you could limit storefronts to specific countries, with specific currencies, languages, and vendors.

Starting with version 4.11.1, you also can:

  • Give each storefront its own look with own layouts, blocks, and themes.
  • Make checkout easier by offering only the relevant payment and shipping methods for each storefront.
Product Filters in Mobile Application
Filters help customers find the right products. They let customers search for a product by price, color, size, and other product features.

Previously, filters were only available in your marketplace, and not in the mobile application. But now we have extended the mobile application to include them.

The list of available filters is retrieved directly from your marketplace.
Improved Premoderation of Vendor Data
The "Vendor Data Premoderation" add-on allows you to check vendors' products before they appear to customers.

We have reworked the add-on to make it more convenient:

  • It's easier to find pending and rejected products thanks to the new menu.
  • It's easier to approve or reject a product by changing its status.
  • It's harder to miss unapproved products thanks to the Notification Center.

Future Plans
We are committed to achieving all of the goals listed here. But circumstances and priorities for some of them may change. Before making any serious business decisions based on the information here, please contact us for details.
Collecting money from vendors and handling debtors [4.12.1]
The Vendor Debt Payout add-on couldn't do all the things that were required of it. That's why we've reworked the add-on from scratch. It is now called Vendor-to-Admin Payments. Here is how it's better than the old one.

  • Vendors can deposit money at any time. Previously, a vendor could refill the balance only when it went negative.

  • You decide what measures to take against debtors. Previously, debtors had their admin panels blocked, but their products weren't hidden from the storefront.

  • Debtors get a special status. Previously, it was hard to track down debtors in the admin panel.

  • Each vendor plan has own conditions for debt. Previously, you could only configure the maximum debt and the time to pay that debt only marketplace-wide.
Communication between admins and vendors [4.12.1]
People receive a lot of emails. Way more than they have time read. Some of those emails get overlooked. Especially if they aren't coming from the nearest and dearest. Even more so, if those emails look like advertisements.

A marketplace needs ways other than emails to keep in touch with vendors. Otherwise, an important message might get overlooked. That's why we're improving the Message Center with 2 features:

  • Allow your vendors contact you right from the admin panel.
  • Send your own messages to vendors.

Notifications about those messages will appear in Notification Center in the admin panel. That way, vendors won't miss an important message, as long as they are active in your marketplace.
Refund management for vendors [4.12.1]
The money flow differs from marketplace to marketplace. For a long time, Multi-Vendor's default scenario was for customers to make one payment to the marketplace. In this case, it makes sense for marketplace administrators to be involved in managing refunds.

However, Multi-Vendor Plus introduced direct customer-to-vendor payments. It is a completely different scenario. When a customer orders from multiple vendors, he or she makes multiple payments (one to each vendor). In this case, it should be vendors who work with refunds. That's why we are adding:

  • A way to allow or disallow vendors to manage refunds via vendor user groups (for Multi-Vendor Plus).
  • A way for you to decide who will receive notifications about different statuses of return requests (for all Multi-Vendor editions).

That way, your vendors can have more power, while you and your admins save time. If you don't want to grant vendors the power to manage refunds, you can at least choose to keep them informed only about the events that concern them.
Improved notification management [4.12.1]
You can start a marketplace on your own, but a good team will be vital in the long run. The point is to get everyone doing what they're best at, and keep them focused at it.

If someone on your team works with partners and vendors, it makes no sense to notify him or her about new orders or call requests. On the other hand, your order department probably wouldn't need information about some vendor requesting a user group.

That's why we are making notification management more flexible. You decide the users, user groups, or even particular email addresses that will receive notifications. It's one of the steps towards making the Notification Center even more useful and configurable.
SEO: Default language no longer in the URL [4.12.1]
This is a small change, but we feel it's important to announce it here. It is something that has been requested by multiple clients, after recommendations from their SEO agencies.

Currently, if you show languages in URL, it applies to all languages of your marketplace. For example, you'd have:
  • English (let's assume it's the main language): https://example.com/en
  • German: https://example.com/de
  • French: https://example.com/fr
In version 4.12.1, this behavior will change. The URL above will turn into:
  • English (let's assume it's the main language): https://example.com/
  • German: https://example.com/de
  • French: https://example.com/fr
This change will happen automatically during the upgrade. Multi-Vendor will automatically add the redirections from the old URLs to the new ones.
New vendor panel and more [Longer term]
Everything above will definitely appear in 4.12.1. But there are other planned improvements. We'd love to deliver them all with 4.12.1, but can't promise that yet. Still, we'll definitely be working towards these goals in the coming months.

  • Easier onboarding and day-to-day operations for vendors. According to our surveys, marketplace owners would like to see a much simpler vendor area. They also brought up improving the product import even further, to make it as easy for vendors as possible. That's what we are planning to achieve.

  • Extended product variations for vendors. Vendors need a way to let customers select a variant of their product. The new product variations are perfect for that purpose. But right now vendors can only choose from the features and variants created by the marketplace. We'll try to rectify that.

  • Marketplace payment methods. Some payment methods (Stripe Connect and PayPal for Marketplaces) distribute a single payment for a single order between multiple vendors and the marketplace automatically. That approach is convenient for the marketplace, vendors, and customers.
    • For Stripe Connect, we'll be looking into integrating Stripe Connect Express.
    • For PayPal for Marketplaces, we are planning to implement its API v2 (important for getting certified by PayPal). However, API v2 is still in development, and we're waiting for some changes on the PayPal side.

For Stripe Connect, we'll be looking into integrating Stripe Connect Express.
For PayPal for Marketplaces, we are planning to implement its API v2 (important for getting certified by PayPal). However, API v2 is still in development, and we're waiting for some changes on the PayPal side.

Our Products

Previous Releases
May 2019
4.10.1: New Checkout and Product Variations
  1. New customizable one-step checkout.
  2. Improvements to product variations: better import, filtering, and presentation.
  3. Ability to set up stores and pickup points where customers can collect their orders.
  4. Easier management of user group privileges.

October 2018
4.9.1: New Management tools
  1. Flat transaction fees (optional absolute commissions for orders).
  2. Configurable form for vendor registration.
  3. Improved mass product selection and editing.
  4. Ability to sign in to admin panel via Google (only for marketplace admins, not vendors).

June 2018
4.8.1: New Tools for Marketplaces
  1. Ability and motivation for vendors to pay their debts and fees for using vendor plans.
  2. Ability for vendors to specify their locations on Google Maps, so that customers could search for vendors and their products by distance.
  3. Ability to distribute money from orders among vendors via PayPal for Marketplaces, a new solution from PayPal that has replaced PayPal Adaptive Payments.

June 2018
4.8.1: Improvements from CS-Cart
Most of the improvements in CS-Cart 4.8.1 will remain unseen by customers, but will make an admin's life easier.

May 2018
4.7.4: GDPR Support
The main reason for this release is the General Data Protection Regulation of the European Union. The regulation became enforceable on 25 May 2018.

March 2018
4.7.3: New add-ons
This version is a patch release, so it mostly contains bug fixes. However, there are also some interesting changes.

February 2018
4.7.2: Support of PHP 7.2
Even though patch releases mostly contain bug fixes, there are reasons to be excited about 4.7.2.

December 2017
4.7.1: Stripe Connect and Customer-to-Vendor Communication
Stripe Connect is a payment gateway that allows you to distribute money from orders among vendors automatically.

December 2017
4.7.1: Improvements from CS-Cart
In version 4.7.1 we focused on order management and export/import enhancements. Most of the new features are based on CS-Cart users' requests.

October 2017
4.6.3: Improvements for Customers and Admins
This patch release introduced Redactor II WYSIWYG editor for admins and fixed a few issues related to product variations.

August 2017
4.6.2: Bug Fixes and Performance Improvements.
As a patch release, this version didn't include new features. However, it fixed some issues and optimized performance.