CS-Cart Multi-Vendor platform has 300+ partners
worldwide, so as a rule there is no problem to choose one in your country if you need any e-commerce software modification or expect qualified technical support personally.
Speaking of Dokan, I've found 2 partners mentioned on their website
. But if I got it right, you may ask the developer himself for any modifications. He told me this in his email.
The product community may affect further product development. And in case with CS-Cart Multi-Vendor, it is really like this. For the online marketplace owners, there is an opportunity to vote for the required functionality on the UserVoice
By the way, instead of writing a ticket to technical support you can ask
your question on the forum if you're having any issue with CS-Cart Multi-Vendor.
Besides, there are YouTube Channel
accounts of CS-Cart. Also, you can read the blog
Unfortunately, I didn't find on Dokan website any sign of something that looks like the forum where users can discuss their issues. The only place is WordPress
official website I guess.
Now let's talk about the situation when you know nothing about how to create, open and manage your web marketplace. In this case, you have two ways.
The first way is to order turnkey project from one of CS-Cart partners, so all issues with development, design and start they take upon themselves.
The second way for you to do those things by yourself. And in this situation, the more informative and useful the tutorial is, the more successful and fast your start will be.
CS-Cart Multi-Vendor has user guide
with more than 400 articles explaining all features of the software. Also, Core API documentation
and Developer guide
And there are video tutorials. 60 lessons concerning to CS-Cart
marketplace software and 10 extra for CS-Cart Multi-Vendor
. All of them are informative and useful for a Multi-Vendor user.
Dokan has user documentation
with 90+ articles and it's quite useful. Also, don't forget about WordPress documentation on the official site