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What is a Marketplace Platform: The Fullest Explainer Marketplace Features in CS-Cart Multi-Vendor
Explore CS-Cart Multi-Vendor features for building and managing B2B and B2C online marketplaces.
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Marketplace Management System
Simplify marketplace seller management with user groups and admin levels. Grant different permissions to marketplace employees: let sales managers access orders, content managers edit product pages and blogs, and designers manage the look and feel.
User Groups and Admin Levels
Every day, the marketplace admins and vendors add new pages, post on the blog, and write descriptions. Multi-Vendor comes with a modern and easy-to-use CMS to create a copy and format it to your liking, add pictures, videos, and custom HTML elements.
Powerful CMS
Build a business ecosystem around your marketplace without coding. Zapier allows you to connect your marketplace with over 5,000 third-party business applications. These integrations help automate marketing, sales, customer service, and other everyday workflows in CS-Cart.
Connection with more than 5000 apps through Zapier
Dark mode reduces eye strain, making it more comfortable for administrators and vendors to work in low-light conditions. You can choose between light and dark themes or sync the interface with your device's system settings.
Dark Mode
The Multi-Vendor architecture ensures instant page delivery thanks to an advanced server-side memory caching mechanism. The system handles peak loads and traffic surges without the need for expensive infrastructure scaling. This guarantees stable operation for marketplaces with massive catalogs, maintaining high responsiveness even during intensive filtering and searches.
High Performance and Reliability
Split payments for multi-vendor marketplaces are available through PayPal Commerce Platform and Stripe Connect. Funds are automatically distributed between the marketplace and sellers, reducing manual accounting and payout work.
Split payments for marketplaces
Communication is essential for establishing healthy relationships with your customers and sellers. We simplified the communication management by creating a dedicated message center right in the admin panel of your marketplace.
Message Center
Sell worldwide: 26 built-in translations allow you to attract vendors from different countries. All translations are available for the storefront, admin, and vendor panels. It is a community-driven translation made by native speakers.
26 Built-In Languages
Multi-Vendor comes with a wizard that guides you through settings just in a few screens. For example, the Business Model screen lets you determine how you accept payments, installs the necessary add-ons, and creates payment methods if necessary.
Initial setup wizard
The admin panel pages have a button with a "question" mark. This button opens a Help section with the links to relevant documentation and videos lessons on marketplace management. Learn more about the section of the admin panel you're in right now.
Help Center
The notifications center is a single place where all records about the emails, pop-ups, messages, etc, are collected and stored. In the Notification center, you see the notifications about the messages sent to you, customers, and vendors.
Notification center
Running a large-scale marketplace is much easier when delegating certain duties to your staff members. Set different levels of access for your employees. For instance, your web designer can work on the look-and-feel while sales guys process orders.
Administrator access levels
Use 45 search parameters to quickly find products, categories, orders, customers, and vendors. You can also save search parameters for future use, making quick search in CS-Cart more convenient for marketplace teams.
Advanced search
It may be a good idea to make periodic database backups—that way you can always roll back to the previous state if something goes wrong. This tool allows you to easily back up the whole database of your marketplace and restore it from a backup copy.
Database backup / restore tool
Take the most of the mobile sales. Responsive design themes make your marketplace convenient on any device. Thanks to the responsive themes, Google will rank your marketplace higher for customers browsing from smartphones and tablets.
Responsive design
To simplify the ordering process for customers, your sellers can get incoming requests called "Buy now with 1-click". When a customer clicks the "Buy now with 1-click" on a product page, a new order is created for the vendor.
Call requests
Create an unlimited number of templates for product pages to diversify them. A vendor who sells jewelry chooses a product template with a large product image to show small items in detail. Vendors who sell car parts prefer larger descriptions.
Multiple product page templates
Attract vendors from all over the world as the CS-Cart Multi-Vendor marketplace management system can be used in any country. Vendors can choose local currencies and taxes pre-set by the marketplace administrator.
Multiple currencies
You can enable the admin authentication by Google accounts. This is a great means of protection from unauthorized access to the admin panel of your marketplace. Only users with the company's Google accounts will be able to access the admin panel.
Back-end sign-in via Google
This feature simplifies the supplier management (not same as vendors). Supplier accounts are used in the database to flag products that belong to third-party providers. Products from different suppliers can have different shipping methods.
Suppliers
The General Data Protection Regulation's primary aim is to give individuals control over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU. CS-Cart is GDPR-compliant.
GDPR compliance
Multi-Vendor integrates with Google Analytics by default. This service generates detailed statistics about your website visitors. It gives you rich insights into your website traffic and marketing effectiveness.
Google Analytics
The CS-Cart Multi-Vendor marketplace system integrates with maps from Google to show physical stores and pickup points, vendor locations, and other objects on the map.
Google Maps
Merchant Administration System
Create a custom guide for your sellers on the important steps they need to take to start selling quickly. You can create instructions, documentation, images, and video guides. This feature greatly speeds up and simplifies onboarding for sellers.
Vendor onboarding guide
Make navigation convenient for your sellers. In the vendor dashboard, you can rearrange side menu: add menu items, edit their names, change their positions, and even create menu items that lead to a specific page or even a different site.
Customisable menus in vendor panel
Set custom look and feel for vendor dashboards. Use ready color schemes or make your own. This feature helps attract sellers and make their onboarding process smoother. Create the look and feel that perfectly matches your brand.
Customisable looks of the vendor panel
On a CS-Cart-based marketplace, sellers can receive all the money for orders and pay out to the marketplace on a certain date. Sellers can pay simply with a payment method built in to the marketplace.
Vendor to admin payments
The Vendor rating feature allows you to automatically split merchants into tiers: bronze, silver, and gold. There are many criteria, and you can specify your own formula based on them.
Vendor rating
In your marketplace, you can take a payment from the sellers for doing business on your platform. This is what the vendor plans for. Create subscription plans for your merchants with privileges and limitations, and earn extra with recurring payments.
Vendor plans
Multi-Vendor allows your vendors to import products in CSV and XML files. Once you teach Multi-Vendor how to interpret a file, then any vendor will be able to import a similar file without issue. You can set up common import presets for all vendors.
Simplified product import for vendors
You have moderation options: 1. allow your merchants to showcase products without moderation; 2. check every product added by a merchant; 3. allow certain merchants to add products without moderation.
Vendor data moderation
Attract more vendors on your marketplace by offering affordable commissions on low-margin products. Set a lower commission for low-margin product categories and a higher commission for high-margin products and get more income from your vendors.
Category commissions
Take full control over a merchant's marketplace backend panel—enable and disable menus and set privileges. This way you can hide unnecessary menus and interface elements in the vendor panel and leave only those that are frequently used by a merchant.
Advanced vendor restrictions
Increase your income by assigning certain product categories to individual sellers. For example, you can allot one category of products to a vendor and charge them extra payment for it. Several vendors can sell their products in one category as well.
Vendor-specific categories
Help your vendors learn how to add products or update their company descriptions on the marketplace. This feature allows you to log in under vendors. For instance, you can show sellers how to manage shipping methods inside their vendor panels.
Act on behalf of a vendor
Sellers can have their own micro store inside your marketplace. The micro store URL contains the vendor company name. Micro stores have vendor company description, logo, products, and product filters for vendor items.
Separate micro store for every vendor
Give your vendors more opportunities to boost their sales. Vendors can create their own promotions—offer free shipping, discounts, free products, coupon codes, and access to VIP user groups.
Promotions for vendors
Set up the checkout in a way that customers pay for products from different vendors separately. For example, if a customer puts two products from different vendors to the cart and wants to buy one of them now, and another—later, this is the case.
Separate checkout by vendors
Give your vendors an advanced analytics tool. They can view detailed statistics on their sales in your marketplace in graphical or tabular charts. Vendors can view their account balance and sales stats: total and per period.
Vendor balance, reports & statistics
Let vendors publish pages with text, images, and videos in addition to products. They can also use the built-in form builder to add polls, contact forms, and other forms to their pages.
Informational pages for vendors
Encourage customers to buy more and shop regularly. Your sellers can launch loyalty programs via a built-in "Reward points" system. It lets customers earn and spend points for purchases.
Loyalty program
Take legal matters into account. Multi-Vendor allows vendors to specify terms and conditions for customers to agree with when buying on your marketplace.
Vendor's terms and conditions
You are free to create multiple vendor groups with different privileges. Why not promote the most active sellers by granting them extra privileges? Or motivate newcomers to sell more to enter a VIP user group? This feature makes it all possible.
Vendor privileges
Product Information Management
Filling up the catalog with products and product information can be very time consuming, especially if a seller has thousands of products. That's why Multi-Vendor has a convenient product import tool with presets for different import file formats.
Convenient Product Import
A seller can have multiple physical shops, and not all of them have the product in stock. A seller might have the product, but it takes some extra time to get it to the store or ship it. The Warehouses function informs customers about such things.
Warehouses
This feature allows your vendors to sell digital products along with physical or digital ones only. You can start a marketplace of digital art, 3D models, video courses, software, music, and whatnot!
Downloadable Products
Get extra leads from shopping directories like Google Product Search, Shopzilla, Shopping.com, etc. With Data feeds, you can export any number of custom product feeds of different formats to shopping directories.
Data feeds
Vendors can track product inventory with options to see the exact number of items in stock. If a product is out of stock, vendors can hide it, allow customers to buy in advance, and to sign up for an in-stock notification.
Stock control, low stock notifications
The Age verification feature in CS-Cart Multi-Vendor enables you to restrict customers' access to certain products and categories on the basis of their age. This one comes in handy in case your vendors sell products not intended for children.
Age verification
The Catalog mode feature enables you to set products to be displayed only in the catalog mode with product information and a direct link to an external website where the products are actually sold.
Catalog mode
The eBay synchronization feature enables you to exchange products, their data, and orders with eBay, an online auction and shopping website. This is a great tool for multi-channel commerce and an effective method of getting new audiences.
eBay synchronization
This function empowers you to generate and publish your product information in the PDF and XLS formats. For example, you can send price lists to your customers by their request or make it a bonus that is only available for VIP customers.
Price list
Order Management System
Customers don't need to place multiple orders to buy goods from several vendors. They place only one order and make a single payment. In the admin panel, two orders are created, and each vendor can see an order that contains only their products.
Advanced Order Management
Returns happen during a normal business operation. The order management system in CS-Cart has an RMA feature to conveniently manage order returns and minimize the negative impact on the seller-customer relationship.
Return Merchandise Authorization
Order statuses simplify the order management. This is useful when you (or your vendors) have multiple managers who process orders. Statuses allow you to avoid confusions, failed orders, and as a result—minimize the number of unsatisfied customers.
Custom Order Statuses
After a customer places an order, the CS-Cart system automatically generates an invoice. The customer can download and print the invoice from his or her account. You are free to modify the invoice content and look through the built-in document editor.
Invoice Creation
Abandoned carts in CS-Cart help you identify checkout bottlenecks, improve the shopping experience, and recover more potential sales.
Abandoned Carts
A vendor can accept an order by a phone call. In this case, a vendor can easily create an order manually for the customer right in the admin panel. This is convenient for customers as they buy with one click.
Manual order creation
Avoid delays with order processing and shipment. With automatic email notifications, each vendor gets an instant email about new orders. Customers receive email notifications about the order statuses as well.
Order email notifications
The order management system in CS-Car provides the ability to add barcodes to invoices. A barcode is a machine-readable representation of data that is printed on the invoices and contain information about the orders.
Order barcode
Marketing and SEO
Those who say "SEO is dead" just don't know how to do it right :-) By optimizing your marketplace, you can reach customers through Google way more effectively. Your marketplace will take top ranks in online search results with CS-Cart's SEO tools.
SEO tools
Show complementary and recommended products on any page of your marketplace. Draw your customers' attention to Bestsellers, Newest products, Most popular, Recently viewed, On-sale, Similar, Featured, and Recommended products.
Cross-selling, upselling
Promotions are one of the most effective ways to sell particular products, boost sales, and make your marketplace more attractive for buyers. Well-thought and precisely-timed promotion campaigns help you increase your revenue pretty quickly.
Vendors' Promotions
Boost your sales by increasing the average order receipt. Product bundles can motivate customers to buy more. Discounted sets of products allow customers to save their money, and administrators—to increase the average receipt.
Product bundles
This feature enables your customers to purchase and use gift certificates in your marketplace. A gift certificate is the best solution for customers who don't know what to buy as a present. You can set up custom parameters for certificates.
Gift certificates
Bring customers back and persuade them to complete the order. Abandoned carts section keeps personal lists of products that your store visitors left in their carts and wish lists.
Abandoned carts
Marketplace advertising features let you place text and visual banners on any storefront page. Use banners to promote vendors, products, special offers, and other marketplace ads.
Banners
Engage customers and keep contact with them. With Multi-Vendor, you can create a fully functional blog inside your marketplace. In your blog, you can publish news, special offers, announcements, and SEO articles to achieve a search boost.
Built-in blog
Encourage customers to buy more and shop regularly. Your sellers can launch loyalty programs via a built-in "Reward points" system. It lets customers earn and spend points for purchases.
Loyalty program
CS-Cart Multi-Vendor has native tools to conduct newsletter campaigns and synchronize your subscribers with Mad Mimi and MailChimp.
Newsletters and Email marketing
As search shifts from links to AI-generated answers, CS-Cart is already prepared for the future. By supporting the llms.txt standard, you provide neural networks with a clear roadmap to your site's most critical content. This ensures your brand remains visible to the new wave of customers using AI assistants and chat-bots. You can implement this in CS-Cart today without complex updates, simply by editing the file in settings.
AI-Ready & Search Optimization
Add YouTube or Vimeo videos to any product gallery, alongside images. Videos stream externally to save server space and display seamlessly in product pages.
Product Videos
Payment System
On your marketplace, you can arrange payouts to sellers in two ways: manually or automatically. Take all the money for orders and pay out to sellers manually via bank transfer. Or split payments automatically with Stripe or PayPal.
Manual and Automatic Payouts
Stripe Checkout allows you to use Afterpay and Klarna to enable payments in installments. These payment methods are convenient for making big, expensive purchases. Customers pay a small amount right away, get the product now, and pay later the rest.
Buy now, pay later
On a CS-Cart-based marketplace, sellers can receive all the money for orders and pay out to the marketplace on a certain date. Sellers can pay simply with a payment method built in to the marketplace.
Vendor to Admin Payments
Mobile payments such as Apple Pay and Google Pay are super popular. These methods are easy to use, don't require entering any credentials, and can be used to pay for orders in just one touch. Your customers can freely use these payment options.
Apple Pay, Google Pay
The Taxes management system allows you to flexibly set up taxes for different countries. You can apply taxes to all the products, to specific products, or to shipping methods.
Taxes
Thanks to the Payment dependencies feature, sellers can assign their own payment methods to shipping methods of your marketplace. You too can bind any payment method to any shipping method.
Payment dependencies
CS-Cart Multi-Vendor Ultimate has the Payments by country function. It allows you to show or hide a payment method, depending on the country that the customer has selected. It comes in handy for large marketplaces that work all over the world.
Payments by country
Delivery of Products
The Fulfillment feature handles the situation when the marketplace takes care of delivery for vendors. It suits the marketplaces that collect products from all vendors and ship those products to customers together.
Fulfillment
By default, CS-Cart Multi-Vendor integrates with the world's 8 largest delivery services: USPS, UPS, DHL, FedEx, Canada Post, Australia Post, Swiss Post, and Temando. They offer delivery options with real-time rate calculation.
Realtime shipping rates
This feature allows you to create a "Pick up from store" shipping method, with manually-defined delivery times and rates. Let customers choose where they want to pick up the product. The shipping rates and time depend on rate areas.
Stores and Pickup Points
CS-Cart has an option to create a custom shipping method with manual rate calculation. This one comes in handy if you run your own delivery service and need to specify custom rates and delivery time.
Manual shipping calculations
Thanks to the Payment dependencies feature, sellers can assign their own payment methods to shipping methods of your marketplace. You too can bind any payment method to any delivery method.
Payment dependencies
CS-Cart Multi-Vendor allows you to ship items from a single order in multiple batches and at different periods. These batches are treated as separate shipments of one order. This is useful when you have to deal with backorders regularly.
Shipment management
This feature allows you to determine from what warehouses the products are delivered to the buyer from a certain location. Configure your warehouses so that customers from New York see only the products from the New York warehouse as "In stock".
Rate areas
Scaling
Extending your regional marketplace to new markets, even global, is not a problem with CS-Cart Multi-Vendor. Multiple storefronts help you take over new niches and reach new audiences.
Multiple Storefronts
CS-Cart Multi-Vendor gives you 100% access to its source code, which means almost unlimited customization and scaling possibilities. This gives you exceptional flexibility in growing your business.
Open Source Code
Sell worldwide: 26 built-in translations allow you to attract vendors from different countries. All translations are available for the storefront, admin, and vendor panels. It is a community-driven translation made by native speakers.
26 Built-in languages
Scalesta's hosting solutions offer reliable speed, security, and efficiency, making it easy for your marketplace to grow. With flexible pricing plans, you can scale your business smoothly while focusing on providing excellent service to your clients.
Marketplace Hosting
Localization is not a single feature, it's rather a set of features that allow you to scale to new markets, countries, niches, and business directions. You can adapt your marketplace to a certain region and audience.
Localization
CS-Cart API integration connects your marketplace with ERP, CRM, payment, shipping, 3PL, and other business systems. Use the API to build a connected ecosystem around your marketplace and automate data exchange.
Powerful API
With Multi-Vendor Plus and Ultimate, you can get the mobile app source code. With the source code in your hands, you have unlimited possibilities in customizing your app. Build a app that will perfectly serve your business needs.
Mobile app code
Extend your marketplace with ready-made CS-Cart add-ons, themes, integrations, search add-ons, form builders, and spam protection solutions. Add new capabilities and customize your marketplace without developing every feature from scratch.
Add-ons and themes
Mobile App
Offer a more convenient way to buy from your online marketplace. With a mobile app for iOS and Android, your customers can browse your marketplace, add products to wish lists and carts, pay for the orders, and submit product reviews.
Mobile App
The mobile app uses the same data as your marketplace eCommerce platform: categories, products, users, carts, wish lists, orders, and more. As you change them in the Multi-Vendor admin panel, the changes affect the app immediately.
Synchronization with the Marketplace
You can get access to the application source code. With the app source code in your hands, you're free to develop your own application with custom design and functionality, an app that will perfectly fit your business needs.
Source Code Available Mobile App
Your application will have colors and visuals that perfectly match your brand. Just select all the visuals and the style, and we'll do the rest—build the app and upload it to the App Store and Google Play.
Custom look
Product reviews are an important part of building trust on your marketplace. Customers' reviews not only help other buyers choose high-quality products but they also help you identify bad products and sellers and take precautions.
Product reviews
Promotions are a powerful part of the marketing toolkit in CS-Cart Multi-Vendor. Promotions allow you to offer various bonuses to your customers. You just choose conditions that customers should meet and the bonus they get.
Promotions
Turn your storefront into a full-featured application without the need for separate development or app store publishing. Launch your PWA in just a few clicks, allowing users to install it directly from their browser for a seamless, app-like experience.
Progressive Web App (PWA)
When getting the mobile app for your marketplace, you have two options: let us build and support the app for you or get the app source code to develop and maintain the app yourself.
Built by the CS-Cart devs
Award-winning solution for creating an online marketplace
CS-Cart Multi-Vendor has been the leading marketplace website builder on G2 and SourceForge for the last three years. It has been included in Capterra Shortlist of eCommerce Software twice in in 2021 and 2022 as the leading marketplace platform.
Start Building Your Marketplace Today
Launch, scale, and succeed with our powerful marketplace platform.
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