A Music Retailer That Increased Sales by 150% with CS-Cart

PayPal Plus is a solution to process payments. It enables online businesses to accept local payment methods in their online stores and marketplaces making it effortless to handle payments. With PayPal Plus system integration, merchants can use all relevant payment types. It allows merchants to have a flexible credit-card processing solution that does not impose buyers to have a PayPal account. Moreover, PayPal Plus does not take customers away from the website to collect and process the information about payment.

Mercado Pago is another payment system that works in Latin America, including Mexico. With MercadoPago customers can pay with their credit cards,but not only. They can use local payment methods such as cash, wallets, or bank transfers. Online merchants can have all the payments into their store account. The service also provides an anti-fraud system. 

We integrated both payment solutions to introduce their popular features.
For MercadoPago, we also added an installment feature so that customers could pay for their orders in equal payments spread over an agreed period of time. The installment setting allows calculation of the installment and is displayed on the Product details page.

We introduced a sorting selector from “Responsive“ theme to the Airy Mobile Theme. This sorting allowed the store to have an alphabetically sorted product list.

Pre-order allows selling products that are about to launch but are not actually present on the store. It drives interest in customers and lets them feel as pioneers, the first buyers of an exclusive item. We developed such a functionality for Faly Music. Now, the PLACE ORDER button appears on the checkout page. If the Pre-Order option is chosen, the price is taken from “MONTO A PAGAR AHORA” (amount to pay) information where the relative pre-order price is indicated.

The cart page comes up with a subtotal which is calculated automatically. It is an amount of 30% of the cost of the product.

We modified the import of product lists from suppliers. For each product code the script checks if the product is in the CS-Cart. If the product is already there, it updates the stock and price only. If the product is not added to the CS-Cart yet, it creates a new product and fills in the information obtained for the object. 

If a customer sends some questions, the store administrator receives one notification only with the combined question rows for customers. A sign that this is the same customer is an email sent to the administrator.

When a customer asks a question in the “Preguntas” (question) block on the “Product View” page, the script saves the product price and product code, which is displayed on the “Respuesta” (answer) page and “Reply” popup.

We added the ability to reply to customers’ active questions.

The introduced changes made the communication with customers more handy for administrators as they can keep their focus on important notifications without unnecessary distraction.

150% sales growth in the first month after implementation

80% of the previous year's sales achieved within the next three months

Improved SEO visibility in the Mexican market

Long-term technical partnership for ongoing custom development and support