eCommerce Blog on Running an Online Marketplace

Upcoming GDPR Support in CS-Cart and Multi-Vendor

On 25 May 2018 the General Data Protection Regulation of the European Union will become enforceable. It means that organizations could be fined for non-compliance. CS-Cart and Multi-Vendor 4.7.4 (to be released in the first half of May) will have the tools to help you comply with the regulation.

What is GDPR and How Does It Affect E-Commerce?

The GDPR (General Data Protection Regulation) describes how you can acquire, store, and process personal data of EU citizens and residents. You and your lawyers have probably familiarized yourselves with it already, but here is the full text of the GDPR just in case. It’s a long read, so we’ve listed some of the important points with references to GDPR articles:

We don’t claim to have summarized an 80-page law in one article. But as you can see, these points do affect online stores. For example, when a customer gives you an email address for account registration or newsletter subscription, that counts as personal data processing too. That’s why your online store may need some changes.

How Are CS-Cart and Multi-Vendor Prepared for GDPR?

CS-Cart and Multi-Vendor 4.7.4 (to be released in the first half of May) will include an add-on called GDPR Compliance (EU). Currently the add-on is available for testing at

Normally we don’t port new functionality to older versions. But we understand the importance of GDPR compliance. That’s why our support staff can offer guidance to those who use older versions; for a small fee we can even adapt the GDPR Compliance (EU) add-on from 4.7.4 for your store.

If you have extensive customizations (such as a custom theme) or won’t be able to upgrade to version 4.7.4 for some other reason, you’re welcome to contact our technical support via Help Desk.

The add-on will provide the tools to:

Is There Anything Else That Should Be Done?

Yes. The add-on alone won’t make you GDPR-compliant. After you get the add-on (either with version 4.7.4, or for your older version via Help Desk), there are some things that you should do.

You’re welcome to discuss CS-Cart and Multi-Vendor GDPR compliance and the new add-on in the comments or on our forum.

UPD: CS-Cart and Multi-Vendor 4.7.4 with GDPR support were released. Read the article to find out about how to make your online store compliant with the new regulation.

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