News and announcements » Beta version of Live Help for CS-Cart is available

Beta version of Live Help for CS-Cart is available

We are glad to inform you about the release of Live Help add-on for CS-Cart which is now available for beta testing.

Summary

Live Help allows tracking your store visitors’ behavior and communicating with them in real time. At present, the add-on collects browser version and country information for each visitor and tracks the store page which is being viewed. Speaking of online chat features, the tool supports preset message, chat history and search via chat archives.

Live chat window
Live chat window

Installation

The add-on consists of two parts: a client and a server.

Detailed visitor information
Detailed visitor information

Conclusion

CS-Cart team thanks everyone who is interested to participate in beta testing and help us to improve it for you. Please, feel free to share your experience with the Live Help beta and, if necessary, send any problem reports to CS-Cart forum. Any feedback is highly appreciated.