Upgrade policy :: Resources :: Shopping Cart Software and Ecommerce Solution

Shopping Cart Software and Ecommerce Solution

Upgrade policy

CS-Cart is constantly developing software. We release an upgraded version of CS-Cart at least once a month. Together with each new version the functionality and usability of the software are improved, and new modules and skins are added.

On this page you can find the information about the process of upgrading your store to the new version.

Upgrade policy

CS-Cart license grants you the right to run the software on your server for an unlimited amount of time.

In addition, CS-Cart license holders have full access to new versions of CS-Cart free of charge for a period of one year from the date of purchase. In order to extend this access, license holders can purchase a one-year upgrade subscription plan.

The policy affects the licenses bought on and after June 16, 2008. For all the licenses bought prior to this date, customers retain full access to all new versions and updates as before.

The upgrade subscription plans are available at the following prices:

$49.50 – if the plan is purchased within one month after access to updates is closed;
$89.50 – in case the plan is purchased after one month upon access termination.

Such plans are sold on a per license basis.

No updates may be used to upgrade the licenses for which the yearly upgrade subscription plan has not been bought or has terminated.

Purchasing the plan for a license, you get the right to install new versions only on the domain for which the license has been activated. Please note that upgrade subscription plans are bought to get access to new CS-Cart versions, but no fee is charged for the right to continue using the software without upgrade.

All critical security patches and service packs are available to all customers free of charge.

Normally within several days after the release of the new version we issue an upgrade package for it. This package allows you to perform the upgrade to the new version. The upgrade process is done through CS-Cart Upgrade Center in the administration panel and all upgrade packages available to you will be given only there.

Upgrade Service

If you have problems with upgrading CS-Cart, we offer an upgrade service for your modified CS-Cart store up to the latest version. Our specialists will examine the amount of work necessary for resolving the conflicts during your store upgrade and estimate its cost.

In most cases, our service cost varies from USD 100 to USD 200, depending on the quantity of the changes in your store. Please note, that some modifications can require full manual transfer to the latest version, which can increase the total cost of our upgrade service.

If the modifications were made by our specialists as Custom Development Services, then the upgrade cost will be from 20% of its initial cost, depending on the difficulty of the required manual work.