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Upgrade Policy

CS-Cart is constantly developed and elaborated. And we regularly release software updates that offer a range of improvements addressing everything from security and performance through to search engine optimization enhancements. Updates are thoroughly tested and quality controlled providing you with stable, tested performance enhancements that continually decrease your long-term total cost of ownership. Moreover, with updates you get new features delivered to your store.

Licensing scheme for CS-Cart grants you the right to run the software on a server for an unlimited amount of time. And being a license holder, you are entitled to a free access to all updates, whether minor or major, for a period of one year from the date of purchase.

You can prolong this access by purchasing a one-year upgrade subscription plan. Each CS-Cart product comes with its own subscription plans that are available at the following prices:

 

CS-Cart ProductWithin one month upon terminationAfter one month upon termination
CS-Cart $110 / storefront license / year $160 / storefront license / year
Multi-Vendor Annual Multi-Vendor subscription license includes free access to all updates.

 

If you purchase the upgrade subscription plan for a CS-Cart store with 3 or more storefronts, a 30% discount is provided.

All critical security patches and service packs are available to all customers free of charge.

This upgrade policy does not apply to licenses bought before June 16, 2008. In this case, you will retain free access to all new versions and updates.

Once a new version is released, we issue a special upgrade package for it which becomes available in the Upgrade Center of the CS-Cart administration panel within several days.

Upgrade Service

If you experience any problems with upgrading your CS-Cart installation to a newer version, you are welcome to use our upgrade service. Within the service, our specialists will investigate your store and estimate the amount of work to be done. In most cases, it costs you from $100 to $400 to have your store upgraded.

However, if your store utilizes some custom programming, the modifications are likely to require full manual transfer. This may significantly increase the total cost of our upgrade service: for example, the transfer of modifications introduced by our Custom Development team will cost from 20% of the original cost of the modifications.

To order the upgrade service, please submit a ticket to our Customer Help Desk system.